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Service Providers can offer customers more reliability and predictability while lowering their risk
Service Providers can offer customers more reliability and predictability while lowering their riskBy Lindsay Dick – As businesses grow, so do their IT needs. When things aren’t working right, businesses are stuck with lost productivity, lost revenue opportunities, and become more susceptible to data loss.
The reactive model where an IT guy swoops in when systems are already down, and then charges you to get them back up, no longer work for those businesses that are highly dependent on their technology.
Managed IT Service Providers offer a proactive approach to technology management and maintenance that provides the customer more reliable systems.
They build an offering (or technology stack) that includes different components that serve the basic needs of their customers like computers, servers, monitoring services, security, backup and disaster recovery, and a help desk, all bundled in a monthly payment that makes their IT spend more predictable.
This offering lowers the risk that something will happen, and if it does, the service provider takes care of it at no additional cost to the customer, incenting the Service Provider to do all they can to maximize the uptime for their customers and provide a better experience where things just work.
Service Providers who offer Managed IT Services help businesses utilize their technology to improve the efficiency and effectiveness of their operation, resulting in lower expenses and higher revenues.
They shoulder the risk of IT operations for their customers, which is a high value offering that will enable them to differentiate and build a lucrative business.
If you’re Service Provider looking to profitably build or scale your Managed IT business with less risk, contact Collabrance today to learn more about how we can help you.
Click here to learn more about Collabrance, a GreatAmerica company
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